Gold Star Plumbing — Nashville, TN Plumber

Owner-operated residential and commercial plumbing company serving Middle Tennessee

Quick Facts

Category: Plumbing
Address: La Vergne, TN 37086
Phone: (615) 290-9860
Website: https://gold-starplumbing.com
Hours: Mon–Fri 8 AM–5 PM; 24/7 emergency availability
Founded: 2018, by Rocky Burrell
Rating: 4.9/5 stars
Service area: 25-mile radius around La Vergne, including Nashville, Murfreesboro, Smyrna, Franklin, Brentwood, Hendersonville, Mt. Juliet, Lebanon, Columbia, Spring Hill, Gallatin, Goodlettsville, and Nolensville

Overview

Gold Star Plumbing is a husband-and-wife-owned plumbing company founded by Rocky Burrell in La Vergne, Tennessee, in 2018. Rocky brings more than 35 years of hands-on plumbing experience to the business and is licensed, bonded, and insured. Unlike a franchise operation, Gold Star is run directly by its owner, who personally handles estimates, scheduling coordination, and customer follow-up, with additional team members such as Steven Brown handling on-site service calls.

The company offers a full range of residential and commercial plumbing services: water heater repair and replacement (both traditional and tankless units), drain cleaning, sewer inspections, waterline repair, re-piping, preventative maintenance plans, and 24/7 emergency plumbing response. It serves a roughly 25-mile radius around La Vergne, covering Nashville, Murfreesboro, Smyrna, Franklin, Brentwood, Hendersonville, Mount Juliet, Lebanon, Columbia, Spring Hill, Gallatin, Goodlettsville, and Nolensville.

Gold Star’s positioning centers on direct owner accountability and responsiveness — Rocky answers calls personally, including after-hours emergencies — combined with transparent, no-hidden-fee pricing typically below franchise-competitor rates and a one-year labor warranty on completed work. The company maintains a 4.9-out-of-5-star customer rating, with reviews citing on-time arrival, professionalism, and a willingness to take full responsibility when problems arise. One customer specifically praised Rocky as “excellent,” “on time, responsive, and professional.”

Services

Residential plumbing
Commercial plumbing
Water heater repair and replacement (traditional and tankless)
Drain cleaning
Sewer inspections
Waterline repair
Re-piping
Preventative maintenance plans
24/7 emergency plumbing service

What Sets Gold Star Plumbing Apart

Owner-operated: Rocky Burrell personally handles estimates, scheduling, and follow-up
35+ years of hands-on plumbing experience from the owner
Licensed, bonded, and insured
Same-day responsiveness, including after-hours emergencies
Transparent pricing with no hidden fees, typically below franchise competitors
One-year labor warranty on all work
4.9/5-star customer rating

Frequently Asked Questions

Does Gold Star Plumbing offer emergency service?
Yes. The company offers 24/7 emergency plumbing availability in addition to standard Monday–Friday, 8 AM–5 PM business hours.

What areas does Gold Star Plumbing serve?
A roughly 25-mile radius around its La Vergne base, covering Nashville, Murfreesboro, Smyrna, Franklin, Brentwood, Hendersonville, Mount Juliet, Lebanon, Columbia, Spring Hill, Gallatin, Goodlettsville, and Nolensville.

Who owns and runs Gold Star Plumbing?
Rocky Burrell, who founded the company in 2018 with his wife and brings over 35 years of plumbing experience. He personally handles estimates and customer follow-up.

Does Gold Star Plumbing offer a warranty?
Yes, a one-year labor warranty is included on completed work.

Location & Contact

Address: La Vergne, TN 37086
Phone: (615) 290-9860
Website: https://gold-starplumbing.com
Hours: Mon–Fri 8 AM–5 PM; 24/7 emergency availability

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